We handle returns/exchanges on a per order basis, as not all situations are the same. However, prior to completing checkout you are asked to read and accept our terms and conditions.
Although we do want to help our customers with any requests, we are not responsible or liable for providing assistance against these terms. If you’re still not sure and would like more information then please email us directly at and we will get back to you within 48 hours.

Faulty products can be returned to us if they have the following types of quality defects: stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, major difference between the photographed product and the product received.
Please ship the package to the designated address provided by the after sales staff. We will provide a refund as long we receive the return package. To help us, please provide all relevant tracking information.